Heath Vase Studio LLC respects your privacy and is committed to protecting the personal information you provide when using our website.
- Information We Collect
We may collect:
Name
Email address
Phone number
Billing information
Shipping address
Order information
Customer service communications
Website usage information
Device and browser information
2. How We Use Information
We may use your information to:
Process and fulfill orders
Process payments
Arrange product delivery
Provide customer support
Communicate about orders
Improve our website and services
Prevent fraud and unauthorized activity
Comply with legal obligations
3. Payment Information
Payments may be processed through third-party payment providers.
We generally do not store complete payment card information on our website servers. Payment information may be processed according to the applicable payment provider’s privacy and security practices.
- Cookies
Our website may use cookies and similar technologies to support website functionality, remember preferences, analyze website traffic, and improve the customer experience.
You may manage cookies through your browser settings.
- Information Sharing
We may share necessary information with trusted service providers, including payment processors, shipping providers, website providers, analytics providers, and other vendors that help us operate our business.
We do not sell personal information for monetary consideration.
- Data Security
We use reasonable measures designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
However, no online system can guarantee complete security.
- Data Retention
We retain information for as long as reasonably necessary to process orders, provide customer support, maintain business records, comply with legal obligations, resolve disputes, and fulfill legitimate business purposes.
- Privacy Requests
Depending on applicable law, you may have rights concerning your personal information, including requests for access, correction, or deletion.
Privacy requests may be submitted to:
- Children’s Privacy
Our website is not intended for children under 13, and we do not knowingly collect personal information from children under 13.
- Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.