What products do you sell?
We offer vases and decorative home décor products in a variety of styles, shapes, sizes, and materials.
How do I place an order?
Choose your preferred product, add it to your cart, and complete the checkout process with your billing and shipping information.
How long does shipping take?
Shipping times depend on the destination, shipping method, and carrier. Estimated delivery information will be provided during checkout or with your order details.
Can I return my order?
Yes. Eligible products may generally be returned within 30 days of receiving your order.
What if my vase arrives damaged?
Please contact [email protected] as soon as possible and provide your order number and photographs of the damaged product and packaging.
When will I receive my refund?
Approved refunds are generally initiated within 3 business days after the return has been reviewed.
Who pays for return shipping?
For returns due to customer preference, return shipping may be the customer’s responsibility. For damaged, defective, or incorrect products, please contact us before returning the item.
Are your products subscription-based?
No. Our products are generally sold as one-time purchases. We do not charge automatic recurring subscription fees.
How can I contact customer service?
General Email: [email protected]
Service Email: [email protected]
Where is Heath Vase Studio LLC located?
3801 Forest Glen Drive
Homer, AK 99603
United States