Have a question about our products, your order, shipping, returns, or any other part of your shopping experience? Our customer service team is here to help. We are committed to providing clear information and practical assistance before and after your purchase.
Contact Information
Heath Vase Studio LLC
3801 Forest Glen Drive
Homer, AK 99603
United States
General Email:
[email protected]
Service Email:
[email protected]
Website:
Heathvasestudio.com
Customer Support
For questions about products, orders, returns, refunds, shipping, product availability, or order updates, please contact [email protected].
If you have questions before placing an order, you may contact us for additional information about product details, dimensions, materials, colors, or general purchasing assistance. We recommend reviewing the product description carefully, but our team can help clarify available information when needed.
When contacting us about an order, please include your order number, the email address used at checkout, and relevant details about your request. If your inquiry concerns a damaged, defective, or incorrect item, photographs of the product, packaging, and shipping label may also help us review the issue more efficiently.
For shipping-related questions, please include the delivery address or tracking information when available. Providing complete and accurate information helps us identify your order and respond more effectively.
We aim to respond to customer inquiries as soon as reasonably possible during normal business operations. Response times may vary depending on the volume and complexity of requests, but we will make reasonable efforts to provide helpful and timely assistance.
Thank you for choosing Heath Vase Studio LLC. We appreciate your interest in our products and look forward to assisting you.